Planned and completed infrastructure changes for the eSHARS platform. For incident response, see Incident Response.
Lifecycle
proposed → approved → scheduled → executing → verifying → completed
The git PR review is the approval process — no separate board. Each change lives as a markdown file; the PR merging it means it’s approved.
Scheduled
Completed
Maintenance Windows
| Window | Time (CDT) | Notes |
|---|
| Weekday after-hours | After 5:00 PM | Preferred for low-risk changes |
| Weekend | Anytime | Preferred for high-impact changes |
| Avoid | 7:00 AM – 4:00 PM CDT | School hours — users active |
| Avoid | Month-end (last 3 days) | Medicaid billing cycle — TMHP submissions in flight |
| Avoid | Semester transitions | High-volume visit activity |
Change Types
| Type | Examples |
|---|
network | VNet integration, subnets, NSG rules, private endpoints, App Gateway |
security | Credential rotation, firewall changes, Defender remediation, cert renewal |
capacity | VM resizing, DTU scaling, disk changes, App Service plan changes |
migration | Datacenter moves, database migrations, EOL replacements, app upgrades |
maintenance | Patching, config updates, cleanup, runbook-driven automation |